Toyota/Lexus/Scion Remote Online Diagnostics

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“A correctly asked question contains half the answer”

We offer qualified and responsible consultations and diagnostics of Toyota/Lexus/Scion

Diagnostic results:

An example of a real vehicle diagnostic report.

1. Faulty Codes (DTC) and their Freeze Frame DataHealth Check Results are read.

2. Checking for Toyota/Lexus Service Bulletins relevant to your vehicle problem.

3. All data available to Techstream diagnostic software is collected and available active tests are run.

4. According to the results of 1-3 analyzes the information received and determines the probable causes of malfunctions, both described in the Repair Manual and identified during the successful repair of other vehicles of this model. If necessary, the software of the corresponding control units is updated.

5. If necessary, additional “instrumental” checks “on the spot”, their list and content are described, technical support for the repair is carried out in the form of sending:

  • electrical schematic diagrams of “suspicious” systems,
  • descriptions of methods for their verification, if any, for authorized specialists, as well as those developed on the basis of the practice of previous repairs,
  • descriptions of the location and technology of removal / installation of the relevant components,
  • consultations on the results of elimination of similar faults in other such vehicles.

6. Without fail, all collected data is stored and, if necessary, transferred to the customer.

For a full assessment of the condition of the Vehicle, answer these questions


If you find it difficult to answer additional questions, click on “Illustration”

    a) Coolant level in reservoirs? Illustration
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    б) Weird sounds? Illustration
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    If an error occurs when submitting the form, use
    1. This survey form
    2. The Telegram Bot ( @RAV4EV_Bot )


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    Remote diagnostics devices

    Description of one of the available methods for performing remote diagnostics

    The Remote Vehicle Interface Module (r-VIM) device is designed to provide access to the diagnostic connectors of the tested vehicle using programs that are installed on a remote computer. r-VIM device is to be accessed over the Internet by either using a local Wi-Fi network (a password needs to be entered or a QSS button pressed on a router) or a built-in 4G modem.

    Supply voltage is brought to the “12V” connector on the front panel of the device either from the AC / DC adapter or from the Power Bank through a DC / DC converter or from the car cigarette lighter. To diagnose OBD-II / EOBD / JOBD systems, the device is connected to the vehicle through the diagnostic connector, known as the OBD-II connector using the Mongoose MFC Drewtech cable or Tactrix OpenPort 2.0 cable, which should be connected to the USB input of the r-VIM device.

    To diagnose and collect data from electronic systems of electric vehicles (Toyota RAV4EV Tesla Electric Propulsion Control System for example) a standard network cable with LAN (RJ45) is used; one end of the cable is plugged in the connector on the rear panel of the r-VIM, the other end should be connected to the diagnostic connector (i.e. DLC3 No. 2 as Toyota calls it).

    When cable and the Internet connections are successfully completed the device communicates with the base server and, after turning on the car ignition, corresponding diagnostic programs are launched on the remote computer. With their help all vital systems are checked and the log files of parameters are created. All the information is analyzed and appropriate recommendations for troubleshooting are developed. “Technical support/ advice” for subsequent repairs is provided.

    Complete set of the device is mailed to the requested location by courier. It’s for temporary use only and has to be returned.